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Members2023-08-23T09:18:25+00:00
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Dental Benefits to Cover Your Needs

MCNA is the Medicaid dental plan for the entire state of Nebraska.

MCNA has a large network of General Dentists and Specialists across Nebraska. Our dentists make sure you get the high quality dental care you need. Your Nebraska Medicaid dental coverage with MCNA includes great benefits, such as:

Cleanings

Exams

X-Rays

Sealants and Fluoride

Fillings

Extractions

Root Canals

Dental Emergencies

…and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile!

Dental Benefits to Cover Your Needs

MCNA is the Medicaid dental plan for the entire state of Nebraska.

MCNA has a large network of General Dentists and Specialists across Nebraska. Our dentists make sure you get the high quality dental care you need. Your Nebraska Medicaid dental coverage with MCNA includes great benefits, such as:

Cleanings

Exams

X-Rays

Sealants and Fluoride

Fillings

Extractions

Root Canals

Dental Emergencies

…and more preventive, diagnostic, and therapeutic benefits to ensure healthy teeth and a beautiful smile!

Enjoy a gift card from us!

MCNA rewards our members who take care of their oral health!

Parents or guardians of our Nebraska Medicaid members can earn a $10 Amazon.com Gift Card* per child! Members aged 18 and older can also earn this reward. To learn more, call MCNA toll-free at 1-844-351-6262.

* Restrictions apply.

Enjoy a gift card from us!

MCNA rewards our members who take care of their oral health!

Parents or guardians of our Nebraska Medicaid members can earn a $10 Amazon.com Gift Card* per child! Members aged 18 and older can also earn this reward. To learn more, call MCNA toll-free at 1-844-351-6262.

* Restrictions apply.

Enroll as a Member of MCNA Dental

If you live in Nebraska, you or your children may qualify for Medicaid dental care! To see if you are eligible and get help with enrollment, call the Medicaid Customer Service Center at:

  • Toll-Free: 1-855-632-7633
  • Lincoln: 1-402-473-7000
  • Omaha: 1-402-595-1178

The Department of Health and Human Services administers and manages eligibility for the Nebraska Medicaid Program. Learn about eligibility and much more on the ACCESSNebraska website. You can access it from any computer, at any time.

Please call our Nebraska Member Hotline at 1-844-351-6262 if you have any questions.

Member Resources and Documents

Frequently Asked Questions

Who is MCNA?

MCNA is a dental benefits administrator for state-sponsored Medicaid and CHIP programs. We have been in business for over 25 years. Over 5 million members trust their smile to MCNA. We are proud to provide the dental benefits for children and adults in the Nebraska Medicaid Dental Program.

How do I become a member with MCNA?

When you become a member with MCNA you get you access to great dental care. Click here to learn more about how to enroll.

How much do I have to pay for dental services?

The Nebraska Medicaid Health Program covers many of the costs of routine dental care. You qualify based on your family’s income. Families with children or adults who receive Medicaid services have no co-payments.

What is a Dental Home?

A Dental Home is a general dentist or pediatric specialist that oversees your dental care.

Can I get my member materials in another language?

Yes! You can get MCNA’s member materials in English and Spanish. We also offer Braille and large-print versions for visually impaired members. This website is also available in paper form. There is no charge, and you will receive it within five business days. Contact our Member Hotline at 1-844-351-6262 to learn more.

What should I do if I have a complaint/grievance or I want to file an appeal?

We want to help. If you have a complaint/grievance or want to file an appeal, please contact our Member Hotline at 1-844-351-6262.

How do I report Waste, Abuse, or Fraud?

To report Medicaid fraud, contact the Nebraska Medicaid Fraud Hotline toll-free at 1-800-727-6432, or send an email to ago.medicaid.fraud@nebraska.gov. You may also call MCNA Dental’s Fraud Hotline toll-free at 1-855-392-6262.

To complete a Medicaid Fraud and Patient Abuse Complaint Form online, please go to https://ago.nebraska.gov. On the home page, click on the blue button that says “Medicaid Fraud.” Next, click on “File Medicaid/Patient Abuse Complaint.” You can choose to fill out and submit the Medicaid Fraud and Patient Abuse Complaint Form online or download a copy to print and mail.

You can find more information about Waste, Abuse, and Fraud in your Member Handbook.

How do I contact MCNA if I have questions or need help?

Please call our Nebraska Member Hotline at 1-844-351-6262. It is open Monday through Friday, from 7 a.m. to 7 p.m.

Member Handbook

English Handbook
Spanish Handbook

Forms

Appeal Form
Authorized Representative Form
Grievance Form
Oral Health Assessment

Miscellaneous

Clinical Practice Guidelines

MCNA’s Member Portal

MCNA’s Member Portal is a fast and easy way to check your dental claims history. We welcome you to sign up and create your Member Portal account today!

Create Account

Already have an account? Log in instead.

MCNA’s Member Portal

MCNA’s Member Portal is a fast and easy way to check your dental claims history. We welcome you to sign up and create your Member Portal account today!

Create Account

Already have an account? Log in instead.

Find a Dentist Near You

MCNA has a large network of general and specialty dentists throughout Nebraska. Our general dentists and pediatric specialists can serve as a Dental Home for you or your child. A Federally Qualified Health Center or Indian Health Clinic can also serve as a Dental Home. You can choose a dentist from MCNA’s online Provider Directory. The directory is always current.

Locate a Dentist

Please call our Member Hotline at 1-844-351-6262 if you need help to find a dentist. We can also help you schedule an appointment for dental care.

MCNA’s Kids Zone includes dental games, quizzes, downloads, videos, and more!

Visit MCNA’s Kids Zone

Follow Us on the Web

MCNA has profiles on Facebook, Twitter, YouTube, and Instagram!
Stay connected with our latest news and events, oral health tips, videos, and more when you follow us.

Latest YouTube Videos

“The Smile Squad, Episode 1: ‘Plight of Plaque!'”

Plaque is back! He and his candy henchmen are causing trouble in Mouthtropolis. Watch MCNA’s Smile Squad take them down and save the day from disease and decay!

“Tooth Trivia”

Toby the Dental “X-Pert” joins his friends Emma and Zach to play Tooth Trivia and to learn some cool dental tips!

“Emma’s First Dental Visit”

Toby the Dental “X-Pert” explains what children can expect on their first visit to the dentist!

“Effects of Sugar”

Toby the Dental “X-Pert” researches cavities and effects sugar can have on your teeth. Watch for some tips to keep those cavities away!

“Because I Said So!”

Have you ever asked your mom or dad why you have to brush your teeth and they said “Because I Said So”?! Here are 5 really good reasons why it is important to brush your teeth!

View More Videos

We Care About Your Smile and Are Here to Help You!

If you have any questions, please call our toll-free Nebraska Member Hotline at:

1-844-351-6262

You can call Monday through Friday, 7 a.m. – 7 p.m. (excluding national holidays).
For hearing impaired members, our TTY line is available at 1-800-833-7352.

You can also Send a Message to MCNA.